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Shipping Policy

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Here's a shipping policy for Wava Concepts, adapted to be similar to Printful's:

Shipping Policy

Order Processing and Fulfilment

At Wava Concepts, we aim to process and fulfil your orders with the utmost efficiency. Typically, it takes 2-7 business days to create your products. Once your order is ready, it will be shipped promptly.

Shipping Rates and Delivery Times

We ship globally and offer a variety of shipping options to meet your needs. Shipping costs are calculated at checkout based on your location and the size of your order.

  • USA:
    • Single product: £3.99
    • Additional product: £2.00
    • Estimated delivery: 3-4 business days after fulfilment
  • Europe:
    • Single product: £4.59
    • Additional product: £1.45
    • Estimated delivery: 5-7 business days after fulfilment
  • UK:
    • Single product: £4.39
    • Additional product: £1.50
    • Estimated delivery: 5-7 business days after fulfilment
  • Canada:
    • Single product: £6.99
    • Additional product: £1.95
    • Estimated delivery: 6-10 business days after fulfilment
  • Australia/New Zealand:
    • Single product: £7.19
    • Additional product: £1.30
    • Estimated delivery: 10-20 business days after fulfilment
  • Worldwide:
    • Single product: £11.99
    • Additional product: £6.00
    • Estimated delivery: 10-20 business days after fulfilment

Customs and Import Taxes

International orders may be subject to customs fees and import taxes, which are the responsibility of the customer. These fees vary depending on the country and the value of the shipment.

Order Tracking

All orders come with tracking. Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment. Please note that tracking information might not be available immediately.

Lost or Damaged Packages

If your package is lost in transit, please contact us at support@globalthreads.com within 30 days of the estimated delivery date. We will investigate the issue and, if necessary, send a replacement at no additional cost.

For packages marked as delivered but not received, we recommend checking with your local post office and neighbours. Wava Concepts is not responsible for errors made by the carrier.

Shipping Restrictions

We currently do not ship to the following regions: Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, North Korea, and Syria.